bdebat's Privacy Policy

1

Introduction and Scope of Policy

bdebat is a premium online betting and casino platform in Bangladesh. We place the highest priority on the privacy of our users and are committed to protecting their personal information. This privacy policy explains how bdebat collects your information, why it is collected, how it is used, and how it is kept secure.

This policy applies to the bdebat website (https://bdebat.cam), mobile applications, and all of our associated services. By creating an account on bdebat, using our services, or visiting this website, you accept the terms of this privacy policy.

We may update this policy from time to time. If any changes are made, we will note the updated date on this page, and you may be notified by email for significant changes.

2

What Information We Collect

2.1 — Registration and Account Information

When you create an account on bdebat, we collect the following information:

• Full name and date of birth
• Email address and mobile number
• Username and password (stored in encrypted form)
• National ID card or passport information (for verification)
• Address and location information

2.2 — Financial Transaction Information

To process your deposits and withdrawals and to prevent money laundering, we collect:

• bKash, Nagad, Rocket, Upay or bank account numbers
• Transaction amount, time, and date
• Transaction reference ID and history
• Bonus claim and wagering-related information

2.3 — Usage and Activity Information

To improve your experience, we automatically collect:

• IP address and device information
• Browser type and operating system
• Page visit duration and navigation history
• Game play history and betting activity
• Cookie and similar tracking technology data

3

Purpose of Using Information

bdebat uses the information collected from you for the following purposes:

3.1 — Providing and Managing Services

• Completing account creation and management
• Processing deposits, withdrawals, and transactions
• Applying bonuses and promotions
• Delivering gaming services without interruption
• Providing customer care and support

3.2 — Ensuring Security and Compliance

• Identity verification and fraud prevention
• Complying with anti-money laundering (AML) regulations
• Preventing minors from playing
• Enforcing responsible gaming policies
• Preventing unauthorized access to accounts

3.3 — Improvement and Communication

• Improving platform features and usability
• Providing personalized gaming recommendations
• Informing you about relevant promotions and offers
• Diagnosing and resolving technical issues

4

Data Sharing and Third Parties

bdebat never sells your personal information or transfers it to third parties for commercial purposes. However, information may be shared in the following limited circumstances:

4.1 — Service Provider Partners

We work with trusted technology partners who provide payment processing, identity verification, and cloud server services. These partners are given access only to the information necessary to perform specific tasks and are required to follow our privacy standards.

4.2 — Legal Obligations

We may provide information to authorities when required to comply with court orders, government investigations, or applicable law. In such cases, only the minimum necessary information is provided.

4.3 — Game Providers

Pragmatic Play, JILI, PG Soft, Spribe, and other game providers operate gaming sessions on their own platforms. Session information necessary for gameplay may be shared with these providers.

5

Cookie and Tracking Technology

bdebat uses cookies and similar technologies on our website. Cookies are small text files stored on your device that help improve your browsing experience.

5.1 — Essential Cookies

These cookies are essential for the basic functioning of the website. They are used to maintain login sessions, security verification, and payment processing. Disabling these cookies will prevent many services from working properly.

5.2 — Analytics Cookies

These cookies help us understand how users are using our site. Based on this information, we continually improve the platform experience.

5.3 — Preference Cookies

These cookies save your language preferences, display settings, and other personal customizations.

You can manage or disable cookies through your browser settings. However, please note that disabling cookies may limit some services.

6

Data Security Measures

bdebat uses industry-leading security technology to protect your information:

• SSL Encryption: 256-bit SSL/TLS encryption is used for all data transfers.
• Database Encryption: Stored sensitive data is kept in encrypted form.
• Two-Factor Authentication: An option to activate an additional security layer on your account.
• Regular Security Audits: Periodic security assessments carried out by independent experts.
• Access Controls: Only authorized staff can access user information for specific needs.
• Unusual Activity Monitoring: Automated systems detect suspicious transactions.

7

Data Retention Period

bdebat retains your information for as long as necessary. In general:

• Personal information is retained for as long as the account remains active.
• Financial transaction information is kept for a set period after account closure to meet legal compliance requirements.
• Information relevant to investigations into suspicious activity may be retained for a longer period.
• Through regular data reviews, unnecessary information is securely deleted.

8

Your Rights and Controls

You have the following rights regarding your personal information:

8.1 — Right to Access Information

You can log in to your account at any time to view your stored personal information. You may request a copy of any information we hold about you.

8.2 — Right to Correct Information

If any of your information is incorrect, you may request that it be corrected. Information can be updated through account settings or with the help of our support team.

8.3 — Right to Opt Out of Marketing Communications

If you do not wish to receive promotional emails or messages, you can cancel your subscription at any time from account settings.

8.4 — Right to Close Your Account

You may request to close your bdebat account at any time. Once the account is closed, no information will be retained beyond what is required by legal obligations.

To exercise these rights, contact our support team 24/7 via live chat or by email: [email protected]

9

Protection of Minors' Information

bdebat strictly provides services only to those aged 21 and above. We do not intentionally collect any information from minors.

Age verification is mandatory during the registration process. If any minor's information enters our system, it will be deleted immediately and the associated account will be permanently closed.

10

Third-Party Links and Services

The bdebat platform may contain software from third-party game providers. These third-party services have their own privacy policies and bdebat is not responsible for them. We advise you to read the privacy policy of the relevant service.

11

Policy Changes and Updates

bdebat reserves the right to change this privacy policy at any time. In the event of changes, we will:

• Update the date on this page.
• Email notifications may be sent for significant changes.
• Continued use of the site after the updated policy is published will be considered acceptance of the new policy.

12

Contact and Complaints

If you have any questions, concerns, or complaints about this privacy policy, please contact us:

• Get immediate assistance through 24/7 live chat support.
• Email: [email protected]

We try to respond to all privacy-related requests as quickly as possible. Your concerns are very important to us and we always operate on the basis of transparency and trustworthiness.